Based on the details you shared, this appears to be a legitimate entry-level job opportunity from Altruist Technologies Pvt. Ltd., a BPO firm partnering with Axis Bank for customer service roles. I’ve verified this through multiple job listing sites, where similar postings are active as of August 2025. Altruist Technologies is known for handling banking processes, and Axis Bank often outsources such roles to third-party vendors like it. No scam reports were found tied to the provided contact number (7678448848), though always exercise caution when sharing personal info. Here’s a clear breakdown of the job details, plus tips for applying.
Key Job Details
- Company: Altruist Technologies Pvt. Ltd. (Partnered with Axis Bank)
- Designation: Customer Care Executive (CCE) – Voice Process
- Qualification: Graduate (Any stream)
- Experience: Freshers welcome
- Gender: Open to male and female candidates
- Age Limit: 18–27 years
- Salary: ₹16,500 in-hand (Net take-home; may include basic + allowances, but confirm during interview)
- Location: Axis House, Sector 128, Noida (Uttar Pradesh, India). This is a real Axis Bank facility.
- Working Days: 6 days a week (Likely rotational off-day)
- Shift Timings: Fixed day shifts—8AM to 5 PM or 9 AM to 6 PM (No night shifts mentioned)
Role and Responsibilities
This is an inbound voice process role focused on customer support with some sales elements:
- Handle incoming calls and emails from Axis Bank customers.
- Promote banking products like savings accounts, loans, and credit cards (cross-selling/up-selling).
- Resolve queries related to accounts, transactions, or services.
- Ensure high customer satisfaction and maintain data confidentiality.
It’s a customer-facing role, so expect performance metrics like call resolution time and sales targets.
Required Skills
- Strong English communication (speaking and listening; Hindi may be a plus but is not specified).
- Confidence, professionalism, and active listening.
- Basic knowledge of banking (e.g., accounts, loans—training provided for freshers).
- Problem-solving and time management.
No advanced technical skills are needed, making it ideal for recent graduates.
Benefits
- Transport: Free shuttle pick-up and drop-off from nearby metro stations, including Sector 59, Sector 52, City Centre, Golf Course, Sector 37, Botanical Garden, and Okhla Bird Sanctuary. This is a common perk in Noida BPO jobs to ease commuting.
- Other Perks: Potential overtime pay (mentioned in similar listings). Health insurance, PF, and gratuity might be included as per company policy—ask during the interview.
- Work Environment: Office-based in a modern Axis Bank setup; expect a structured BPO atmosphere with training.
How to Apply
- Contact the recruiter directly at 7678448848 for queries or to schedule an interview.
- Walk-in interviews are often available (e.g., 10 AM–4 PM on weekdays, based on similar postings).
- Prepare your resume, ID proof, and educational certificates.
- Apply via job portals like Indeed, Apna.co, or Jobhai for similar roles if this one fills up.
Is This Job Legit?
From my checks:
- Altruist Technologies Pvt. Ltd. is a registered company in India, specializing in BPO services for banks like Axis.
- Multiple verified job sites list identical roles in Sector 127/128, Noida, with the same salary and requirements.
- No scam alerts or negative reviews specifically for this phone number or posting were found in recent searches.
- Axis Bank’s official career page focuses on direct hires, but they do partner with vendors like Altruist for entry-level BPO roles.
That said, job scams are common—never pay any fees for interviews or training. If something feels off (e.g., requests for money or personal banking details upfront), report it to cybercrime.gov.in or FTC equivalents.
Pros and Cons
| Pros | Cons |
|---|---|
| Entry-level with no experience needed | 6-day workweek may be tiring |
| Decent salary for freshers in Noida | Sales targets could add pressure |
| Free transport from metros | Age limit restricts older applicants |
| Day shifts only | Basic role; limited growth without upskilling |
If you’re a fresh graduate with good communication skills, this could be a solid start in banking BPO. For more details, reach out to the number provided or check Axis Bank’s career site for official insights. If you have questions about preparing for the interview, let me know!